To understand your current network and what changes need to be made, we begin a Discovery process.

During the Discovery process, our engineers work with your IT team or decision makers to identify what you have, evaluate what you need, and prioritize devices based on your business goals. From this, we can then develop a strategic plan to be executed in a timely manner.

Identify -During the discovery phase, we first identify the status of the devices in your network.

Evaluate – Then, our engineers run an assessment for updates and improvements of your system.

Prioritize – Finally, we prioritize devices as we move them to our management tool.

Next, we onboard devices to Tekscape’s single platform management tool.

Centralizing your data in one platform allows us to better monitor, detect, and prevent system outages.

This dashboard view provides easy visibility and alerts into support tickets, potential threats, and much more.

Central Dashboard -We gather your data into one simple dashboard for valuable performance insight.

Risk Management – We analyze potential risk and vulnerabilities to design preventative contingency plans.

Device Mapping – Finally, we map devices to optimize performance, security, and connectivity.Proactive Updates – Proactive improvements and recommendations ensure your technology is up-to date. 

Using the data collected, we create graphic representations of your network to see how your devices are interacting.

This becomes a roadmap for all devices and workflows that our engineers monitor and improve over time, regardless of manufacturer.

Finally, we design your Run Book, tailored to your IT infrastructure, including:

Diagrams

Standards &

Conventions

Circuit Information

Access Strategies

Server Infrastructure

Devices & Configuration

Complete Visibility

With your run book, you will be able to see every detail of your project to help you stay organized and understand how your technology works.